General Order Qs

How can I check the status of my order?

You can view your order status on your account page or here, which will be updated as soon as you are charged for your shipment and again once your order ships out with the tracking information.

How long does it take for my order to process?

Order processing can take anywhere between 1-2 business days. Once it has been successfully processed, you’ll be sent a shipping confirmation email with all your tracking information. Orders are processed and shipped on business days only, so orders

Can I cancel my order?

Because we prioritize getting your order shipped out as quickly as we can, there is a very small time frame for us to make any adjustments after an order is placed. Please reach out to [email protected] with your order number ASAP we’ll do our best to c

Help! My billing address is wrong!

No worries! Once you receive your order confirmation email, that’s a good sign that your order has gone through with no problem.

Help! I want to make some changes to my order!

Oh no!. We prioritize processing your order and shipping as soon as we can therefore there is a very small window for us to catch your order in time to make any adjustments. Please email us immediately to [email protected] with all the information you n

Help! My shipping address is incorrect.

Because we prioritize getting your order shipped out as quickly as we can, there is a very small time frame for us to make adjustments. If you notice that the shipping address is incorrect and need to update it, please email [email protected] with the c