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What if I didn't receive my order confirmation/tracking number?Updated 8 months ago

Order Confirmation

Order confirmations are automatically sent out once an order has been placed. As a little tip, email filters can be pretty tricky and our order confirmations may slide into your junk/spam folders by accident, so please check them and let them know we’re friendly and not junk!

If you flipped through your inbox and still cannot find it, please reach out to [email protected] with the subject “Help! Order Confirmation”, by including your Full Name and Email used for the order so that we can locate your order from our end. 

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Tracking Number

Tracking numbers are automatically sent out to you once your items are packed and shipped out. Once again, as a little tip, email filters can be pretty tricky and our tracking # confirmations may slide into your junk/spam folders, so please check them and let them know we’re friendly and not junk!

If you flipped through your inbox and still cannot find it, please reach out to [email protected] with the subject “Help! Tracking Number” and provide us your Order Number and your Email so that we can take a look into it for you. 

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